Shipping Policy

Shipping Times

Orders typically arrive within 1 to 3 weeks from the date of shipment. Delivery times may vary based on the destination and the shipping method chosen at checkout.

Shipping Process

  • Order Processing: Orders are processed within 2-3 business days.
  • Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with tracking information.
  • Delivery: Standard shipping times are between 1 to 3 weeks, depending on your location. Delays may occur due to customs processing or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the weight of your order. We offer free standard shipping on orders over a certain amount (specified on our website).

International Shipping

We ship internationally to many countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Contact Us for Shipping Inquiries

For any questions regarding shipping, please contact us at:

Frequently Asked Questions (FAQ)

How long will my order take to arrive?

Orders typically arrive within 1 to 3 weeks from the date of shipment. Delivery times may vary based on the destination and the shipping method chosen at checkout. Delays may occur due to customs processing or other unforeseen circumstances.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your order on the carrier's website.

Can I change or cancel my order?

You can request a change or cancellation within 24 hours of placing your order. Please contact us at royal17mm@gmail.com or +44 07442970254 with your order number and details of the change or cancellation.

What is your return policy?

We accept returns within 14 days of receipt, provided the item is in its original condition and packaging. If 14 days have passed since your purchase, we are unable to offer a refund or exchange.

How do I return an item?

To return an item, please contact us at royal17mm@gmail.com or +44 07442970254 with your order number and details of the item you wish to return. We will assist you with the return process.

Can I exchange an item?

Yes, we offer a 24-hour window from the time of receipt in which you may exchange your product for another item of equal or lesser value, subject to availability. Please contact us within 24 hours of receiving your order to initiate an exchange.

Do you ship internationally?

Yes, we ship internationally to many countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.