Privacy Policy

At royalsparkling, we highly value the privacy of our visitors and customers. This privacy policy is designed to inform you about the personal data we collect when you visit our website royalsparkling.com or use our services, and how we process this data.

Data We Collect

When you use our site, we may collect various types of personal data, including:

  • Personal Information: Information you provide directly, such as your name, email address, phone number, and postal address.
  • Usage Data: Information on how you use our website, including your IP address, browser type, pages visited, and duration of visits.
  • Cookies and Similar Technologies: Data collected through browser cookies, tracking pixels, and similar technologies.

Use of Data

We use the data we collect for the following purposes:

  • To provide and improve our services.
  • To communicate with you and provide customer support.
  • To analyze the usage of our website and enhance its performance.
  • To comply with legal obligations.

Sharing of Data

We only share your personal data with third parties in the following situations:

  • Service Providers: With third-party service providers who help us deliver our services.
  • Legal Requirements: To comply with legal obligations or respond to legal requests.
  • Business Transfers: In the event of a merger, sale, or transfer of company assets.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. The retention period is determined based on legal requirements and business needs.

Data Security

We implement appropriate technical and administrative security measures to protect your personal data. However, we cannot guarantee the absolute security of data transmitted over the internet.

Your Rights

You have the following rights regarding your personal data:

  • To request access to your personal data.
  • To request correction or deletion of your personal data.
  • To object to or restrict the processing of your personal data.
  • To request data portability.

You can exercise these rights by contacting us.

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

Policy Changes

We may update this privacy policy from time to time. We recommend that you review this page regularly. Changes to the policy will be effective when posted on this page.

Return Policy

Returns

We strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, you may return the item within 14 days of receipt for a full refund, provided the item is in its original condition and packaging.

If 14 days have passed since your purchase, we are unable to offer a refund or exchange.

Exchanges

We offer a 24-hour window from the time of receipt in which you may exchange your product for another item of equal or lesser value, subject to availability. Please contact us within 24 hours of receiving your order to initiate an exchange.

Contact Us for Returns and Exchanges

To process a return or exchange, please contact us at:

Provide your order number and details of the item you wish to return or exchange, and we will assist you with the process.